Defective or Damaged Item

If your order arrives with a defect or is damaged in transit, please contact us within 30 days of delivery with:

• Your order number

• A brief description of the issue

• Clear photos or a short video showing the problem

We will repair, replace, or refund the item at no cost to you.

 

Non-Returnable Items

Because our products are custom-made, we do not accept returns or refunds for:

• Change of mind

• Incorrect selections (color, size, team, logo, etc.)

• Custom designs approved before printing

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For all custom items, we will send a for approval prior to printing.  

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Shipping for Returns

 

If a return is approved due to a defect, we will provide a prepaid return label or send a replacement without requiring a return, depending on the situation.

 

 

Questions?

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If you’re unsure whether your item qualifies or need help with a custom order, feel free to reach out anytime through our contact form. We’re here to help bring your ideas to light—literally.

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